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Real customers, real voices

4.9 stars on Google.

4.9 / 5

45 Reviews on Google

All reviews on Google
  • Sometimes the true quality of a vendor shines through when something goes wrong. Top-Hardware resolved this issue fairly and obligingly. My contribution: a little patience; Top-Hardware managed the rest courteously and effectively. Excellent support and a good laptop at a really good price.
    Alex Wolf3 months ago
  • Top Hardware really has top computers at reasonable prices. The process via the webshop and appointment scheduling for pickup works perfectly. I will definitely buy something from you again.
    Simon Bertschi3 months ago
  • I was there recently because my laptop's network adapter card was defective. In the store, I was greeted extremely friendly and offered a coffee. Top Hardware was able to help with my problem immediately, and I was overjoyed to go home with my repaired laptop.
    Lukas Merz6 months ago
  • I've now bought 4 notebooks for the family (2x for students, 1x for a high school student, 1x for personal use). I am absolutely satisfied and will recommend Top-Hardware everywhere. The service is absolutely top-notch, with quick responses, quick help, and fair prices.
    Marco WiederkehrA year ago
  • I bought a used HP laptop and picked it up in Gränichen. The laptop was in excellent condition and professionally refurbished. I have bought several used laptops before, but the quality from Top-Hardware surpasses everything. Quality and customer satisfaction truly come first for them.
    Andreas Tschan2 years ago

Location

Come on over

We are in Gränichen in the canton of Aargau. Collection is possible by appointment.

Frequently Asked Questions

What does refurbished mean?

Refurbished means professionally reconditioned. We check every device for functionality, clean it thoroughly, replace wear and tear parts if necessary, and restore it to its original condition. Refurbished is not used, but overhauled.

What are the device classes?

We distinguish between four classes: New, A, B and C. The classes describe the visual condition of the devices. Function and warranty are identical in all classes. You can find details on the Device Classes page.

How long is your warranty?

30-day functional warranty from the invoice date on all devices. A bring-in warranty applies. Details on the Warranty page.

Can I return it if the device doesn't fit after all?

You can return unopened, originally packaged, and untagged goods for store credit within 30 days of the shipping or pickup date. Returns require prior approval. For more details, please refer to our Refund Policy.

Can I pick up the device from you?

Yes, in Gränichen during our pickup times: Mon to Fri 4:30 PM to 7:30 PM and Sat 9:00 AM to 12:00 PM. Just write or call us briefly, and your device will be ready.

What happens if the device arrives defective?

The easiest way to contact us is via our online form, alternatively by email to info@top-hardware.ch or by phone at +41 56 521 24 23. We will take care of it immediately.